MondayCall has deep expertise in Salesforce and Salesforce-related products. We understand the full stack and can help you maximize your investment in the Salesforce.com platform. With Community Cloud, you can build intelligent and branded communities, portals for customers, partners, and employees. You can customize the UI and branding for each user, empowering your users to find information fast - self service 24 hours a day. Communities and Portals help partners close more deals in less time, allow customers to find valuable online assistance, and enables employees to collaborate across your organization. MondayCall’s Community Cloud Service includes:
Discovery and business process review. We dive deep into your business goals, your KPI’s, your current state process and environment and use our best practices experience to craft the best possible design that will deliver immediate and ongoing value.
Building custom, UI communities so that customers and partners can perform self-service, participate in a community, manage support tickets and retrieve important documents and information and transact
Integrating multiple systems with in-house developed systems and third party vendors for synchronizing customer, sales and service data for a seamless experience for employees and customers.