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Salesforce Spring ’20 Release Highlights

In CPQ, Custom Development, Salesforce Administration, Service Cloud, Tips & Tricks by MondayCall Admin

One thing you probably value about Salesforce is that there are 3 releases each year of new and improved functionality. The releases are named for each season that will soon be upon us (at least in the Northern Hemisphere): Spring arrives in February, Summer arrives in June, and Winter arrives in October. To maintain the health of your Salesforce org …

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MondayCall to host free Salesforce Service Cloud workshop in San Jose

In MondayCall News, Sales Cloud, Service Cloud by MondayCall Admin

Free hands-on workshop for optimizing your Service Cloud operations! MondayCall is hosting a Service Cloud Campfire workshop on June 19th in San Jose, CA. This event is a no-cost workshop designed to provide you with the experience to easily optimize your customer service operation in the cloud without writing any code. You’ll gather together with other customers and prospects who …

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MondayCall hosts Salesforce Service Cloud workshop in Santa Monica

In MondayCall News, Sales Cloud, Service Cloud by MondayCall Admin

In case you missed it… On May 17th, MondayCall hosted a Service Cloud Campfire workshop in collaboration with Salesforce in Santa Monica, CA. Attendees of the workshop explored the key building blocks to unlock the power of Sales Cloud and Service Cloud together. In the photo above, MondayCall’s Bill Van Orsdel speaks about MondayCall’s deep Service Cloud expertise to a room full of salesforce.com customers, …