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A Brief Introduction to Marketing Cloud

As a sales leader, you want to have clear and concise answers to the toughest of questions. Is the process efficient and scalable? How are your Sales and Marketing teams working together to produce effective results? Which type of campaigns deliver the best results? When you’re effectively managing your company’s incoming and outgoing data, delivering actionable insights becomes simpler.  Without …

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New Releases: Lightning Experience

The new versions of Lightning will be released on May 1st for both Sales and Service Cloud. Although these new version will be available starting May 1st, there are a number of features that will not be available on the release date. Release dates for specific functionality depend on the Salesforce instance and the new release date for that instance. Please …

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Understanding Data Migrations

Data migrations can be a tricky business based on the size and complexity of the data. Data rarely comes in clean and often times there is “garbage data” and duplicate records that are either wholly identical or that have different aspects of the same person. John Smith may have registered several times using his personal and work email address. He …

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VisualForce Pages, They’re Worth It

As the trend towards more flexible and dynamic work environments continues to grow, strong business leaders are perceptively observant of the employee experience. Is it efficient? Are there flaws in the process? Is it simple to train a new user? What can we cut in order to save time? Are we capturing quality data?  These questions become very key as …

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Working with Executives

 Executive Speak Dilbert touches on a nerve that employees often experience in many corporations –  executive management teams appear to be on a different wavelength, altogether.  It’s been often said that they seem to have their own “executive speak” language, they seem to be impatient all of the time and they seem to grossly simplify things.  At MondayCall, we are …

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Recommended Trailheads for You

In part 2 of this Trailhead series, we are going to talk about some of our favorite trailheads that we enjoy recommending to customers. Whether you are a new Salesforce user or a top-level manager, the Trailheads provide strong insights on how Salesforce can help your business grow, year after year. Navigate the Salesforce Advantage Are you new to Salesforce? …

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How to Navigate the Trailhead

Trusted by 65,000 Trailblazers and Counting What if I told you that Salesforce offers free training for those using their platform? Yes, that’s right, free training for you and your team! Although this is no secret, these resources often go unnoticed and do not receive the hype they deserve. So how can you take advantage of these training resources? Hit …

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Expanding to the Pacific Northwest

As MondayCall continues to grow and expand throughout the United States, we are excited to announce that we are moving into Seattle! In mid-December, MondayCall co-sponsored a Salesforce dinner event at the Seattle Aquarium. The event served as an announcement for MondayCall’s expansion into the Pacific Northwest Region. Salesforce was represented by their enthusiastic Pacific Northwest Account Executives and knowledgeable …

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Volunteering at Project Open Hand

As consultants and everyday people, we understand the need for quality teamwork inside and outside of the office. So, rather than the traditional corporate holiday party, MondayCall decided to step out into the community and volunteer with Project Open Hand to celebrate this holiday season. Project Open Hand is a NonProfit Organization that was founded in 1985 in order to provide …

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Integration 101 (WhitePaper)

  Integrating For Business Advantage Integrations are often viewed as daunting, time-consuming projects that are prone to failure. But as technologies have progressively grown and adapted to modern businesses, integrations are no longer the scary endeavors they once were. In fact, modern integrations are lightweight, robust, and immediately add value. As technology enters nearly every market and disrupts every aspect …