View Post

#2 – Best Practices in Managing Technical Debt

Article #2 in series on Technical Debt. Good Practices Make Good Systems Not surprisingly, it takes work to manage Technical Debt, and there are multiple approaches, none of which apply to all situations.  Every Salesforce customer has different business requirements, different skill levels, different technical systems to support the business, and different levels of Technical Debt already accumulated.  In this …

View Post

#1 – Technical Debt in the Salesforce World

Article #1 in series on Technical Debt. Technical Debt or Tech Debt. A pay me now or pay me (a lot) later situation that the mere mention of can send shivers down the spine of IT leaders. While not limited to any one system or technology, it is very real with Salesforce customers who are working in rapidly growing and …

View Post

CPQ – Delivering Next-Generation Sales, And More

Salesforce CPQ takes your sales capability to an entirely new level. A powerful add-on to Salesforce Sales Cloud, Salesforce CPQ enables you to provide automated product configuration, pricing, and quoting, and extend that functionality from traditional sales team environments to partner and resell relationships, and even online with self-serve buyers. CPQ, when combined with Sales Cloud, supercharges your sales process …

View Post

Roadmapping – Aligning goals and outcomes with optimal investment

Salesforce is not just a CRM app but is one of the most powerful software platforms available anywhere. One of the great things about SaaS solutions like Salesforce is the ability not only to get up and running quickly, but to “continuously grow” by utilizing more and more of the capabilities as you need them. Roadmapping your business goals with technology assets and people resources can help you achieved the desired outcome, while maximizing the power of your Salesforce system.

View Post

The Lightning Experience – A Missed Opportunity?

The Salesforce Lightning Experience is a newly re-imagined platform and UI that is designed to boost productivity, optimize operations, and increase efficiency and adoption. For many current customers on Salesforce Classic, it’s a complete UI revamp, but it also includes powerful capabilities to build next generation apps. Salesforce rolled out Lightning over several releases and has been encouraging customers to migrate to Lightning..

View Post

MondayCall Hosts Salesforce CPQ Innovation Summit with Customer Kymeta Corporation

In case you missed it… On November 14th, MondayCall hosted customer Kymeta Corporation for a CPQ Innovation Summit! Summit attendees had the chance to learn, connect, and exchange ideas from leading Salesforce CPQ customers, practitioners, and product staff, including: Salesforce CPQ customer Kymeta, a leading manufacturer of flat panel satellites, spoke on their business obstacles and lessons learned from their recent …

View Post

MondayCall + Salesforce host free CPQ info event in Irvine!

Join MondayCall + Salesforce for a FREE CPQ event on Nov 14th at the Salesforce Irvine Office. Don’t miss this unique opportunity to learn, connect, and exchange ideas with similar businesses looking to grow and streamline their processes with Salesforce CPQ. At this event, you will hear directly from a Salesforce customer about their recent Salesforce CPQ implementation & Lightning …

View Post

Brendan Conroy hosts Salesforce Fundamentals Trailhead Bootcamp course!

MondayCall’s Brendan Conroy once again hosts a Student Community Salesforce Fundamentals course. This free event is offered to active students, early career job seekers or faculty with a university or workforce development program. This free Salesforce Fundamentals for Business Administrators course prepares you for the Business Admin Specialist Superbadge, a surefire way to set out on your Salesforce customer success platform journey! If you are …

View Post

SF State Salesforce Intro Session ft. Brendan Conroy!

The San Francisco State University Salesforce Student Group is hosting a Salesforce introduction session on September 19th @ SFSU Library. The event will begin with the opportunity to participate in a Salesforce Trailhead demo. Salesforce employees and consultants will then hold a session speaking to how they got involved in Salesforce ecosystem and providing career advice. MondayCall consultant Brendan Conroy …

View Post

Case Study: Future State & MondayCall

  Future State’s Kathy Krumpe, COO and Shari McAneney, Office Manager, sat down with MondayCall to discuss the results of their Salesforce implementation. Future State has long brought about transformational change to their customers. When it came time for them to improve their own operations, they considered a Salesforce implementation. MondayCall partnered with Future State to understand the key business …