Details

MondayCall has integrated over a hundred different systems with Salesforce.   These integrations have provided significant value to customers – enabling a single view of the customer as never before. Some examples of some of the benefits include:

  • Single 360 degree view of the customer in all relevant systems
  • Ability to create real-time reports and dashboards that span across multiple data sources
  • Massive improvements to productivity by seamlessly connecting together systems
  • Elimination of duplication of data, increasing efficiency and reducing human error

Integrations can take multiple forms including:

  • Real time integrations that move data quickly and seamlessly via API’s
  • Middleware products that use third party technology to scale your integration needs across many systems. These products include Jitterbit, , Informatica, Scribe, Mulesoft, Boomi and more.
  • Specially built connectors – some systems have pre-built connectors which can be leveraged and/or extended if more functionality is needed than what is provided out of the box.
  • Batch data loading. Sometimes real-time is not needed and a simpler batch data pull is all that is needed

Integrations can occur between any two systems, even with a homegrown proprietary application or database. Data and process can be integrated.  Just some of the integrations we’ve done are noted below. As long as your system has an API or is in some ways open, integration is possible.

Industry Specific Services & Apps

Finance:

  • ALPS
  • Investment Cafe DMLT
  • Investor Portal

Media & Internet Advertising:

  • Operative

Wood & Wine:

  • Trade Pulse

Health Clubs:

  • Datatrack

Website & 3rd Party Services

Web Services: 

  • Eventbrite
  • Texting Services

E-Commerce: 

  • Shipmates
  • ZenKraft
  • Avatax
  • Google Maps
  • MapQuest
  • Foreign Exchange Services

Technical

Hosted Storage:

  • Box.net
  • Amazon Web Services

Databases:

  • Any AQL database

Single Sign On: 

  • SAML 2.0
  • Active Directory

Front Office

Marketing Automation:

  • Hubspot
  • Pardot
  • ExactTarget
  • MailChimp
  • Marketo

E-Signatures: 

  • Docusign
  • Echosign
  • eSignLive

CPQ:

  • Steelbrick CPQ

Document Generation:

  • Conga
  • Drawloop

Customer Service:

  • Uservoice
  • Zendesk
  • Desk.com

Custom

  • Any application that has an API

Back Office

Finance:

  • PFW Invoice
  • Finforce
  • Quickbooks
  • Chargent
  • Netsuite

ERP:

  • Acumatica
  • Navision
  • Oracle ERP
  • SAP
  • Microsoflt Dynamics
  • Fishbowl
  • R4 (Progress)
  • MAS 200
  • Sage
  • InforCOM
  • IFS
  • UniERP

Project Management

  • Milestones PM

Bug Tracking

  • Jira
  • Bugzilla

Custom

  • Any application or database that has an API

Want to join a winning team?

Focus on what matters, your business. Rely on our salesforce.com experts to integrate applications and databases with your setup.