View Post

Brendan Conroy hosts Salesforce Fundamentals Trailhead Bootcamp course!

In Sales Cloud by MondayCall Admin

MondayCall’s Brendan Conroy once again hosts a Student Community Salesforce Fundamentals course. This free event is offered to active students, early career job seekers or faculty with a university or workforce development program. This free Salesforce Fundamentals for Business Administrators course prepares you for the Business Admin Specialist Superbadge, a surefire way to set out on your Salesforce customer success platform journey! If you are …

View Post

Case Study: Future State & MondayCall

In MondayCall News, Sales Cloud by MondayCall Admin

  Future State’s Kathy Krumpe, COO and Shari McAneney, Office Manager, sat down with MondayCall to discuss the results of their Salesforce implementation. Future State has long brought about transformational change to their customers. When it came time for them to improve their own operations, they considered a Salesforce implementation. MondayCall partnered with Future State to understand the key business …

View Post

MondayCall’s Leslie Gestautas to Speak at WiTness Success Denver

In Sales Cloud by MondayCall Admin

MondayCall Principal Consultant Leslie Gestautas will be speaking at this year’s WiTness Success event on July 27th in Denver, Colorado. Leslie’s career-focused session last year was such a hit that she has been asked back to lead another discussion at WiTness 2018! Back by popular demand: “Keys to Negotiating Your Next Role Like a Boss”! This 3-hour workshop will detail …

View Post

MondayCall to host free Salesforce Service Cloud workshop in San Jose

In MondayCall News, Sales Cloud, Service Cloud by MondayCall Admin

Free hands-on workshop for optimizing your Service Cloud operations! MondayCall is hosting a Service Cloud Campfire workshop on June 19th in San Jose, CA. This event is a no-cost workshop designed to provide you with the experience to easily optimize your customer service operation in the cloud without writing any code. You’ll gather together with other customers and prospects who …

View Post

MondayCall hosts Salesforce Service Cloud workshop in Santa Monica

In MondayCall News, Sales Cloud, Service Cloud by MondayCall Admin

In case you missed it… On May 17th, MondayCall hosted a Service Cloud Campfire workshop in collaboration with Salesforce in Santa Monica, CA. Attendees of the workshop explored the key building blocks to unlock the power of Sales Cloud and Service Cloud together. In the photo above, MondayCall’s Bill Van Orsdel speaks about MondayCall’s deep Service Cloud expertise to a room full of salesforce.com customers, …

View Post

New Releases: Lightning Experience

In Lightning, Sales Cloud, Service Cloud by MondayCall Admin

The new versions of Lightning will be released on May 1st for both Sales and Service Cloud. Although these new version will be available starting May 1st, there are a number of features that will not be available on the release date. Release dates for specific functionality depend on the Salesforce instance and the new release date for that instance. Please …

View Post

Integration Is Almost Never a Bad Thing

In Data Migration / Integration, Integration & Data Migration, Sales Cloud, Tips & Tricks by MondayCall Admin

IT Systems have gone from the single tier monolithic applications of the past to highly distributed multi-tier systems that cross not only geographical borders but also cross company boundaries seamlessly. Componentization is back in style with the advent of ubiquitous communication and interface protocols such as Web Services and REST API’s. The great thing is that most of these shifts …

View Post

Going the Distance with the Salesforce Platform Event Recap

In MondayCall News, Sales Cloud, Service Cloud by Andy Yang

MondayCall teamed up with Salesforce to host an evening an evening of sharing ideas and networking in the heart of Silicon Valley.  Enjoying appetizers and drinks at Tied House, attendees were regaled with tales from 3 companies and how their businesses run more efficiently because of Salesforce. Adam Wall and Kacy Gaydos from FiveStars started the evening off by explaining …

View Post

Jack of All Trades

In Best Practices, Sales Cloud, Salesforce Administration by Andy Yang

The process between a buyer and seller can range from simple, faceless, impulse transactions to complex, multi-year, high touch, committee purchases.  The challenge for a CRM tool like Salesforce.com is to be able to offer the proper infrastructure to support a wide range of selling processes.  Companies frequently evolve their sales process. For example, a company may decide that the …