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The Art of the Org Change

In Best Practices, Change Management, Data Migration / Integration, Project Management by Hy WuLeave a Comment

Acquisitions and Mergers from an IT perspective In today’s fluid business environment, the one thing most businesses are guaranteed to experience is some form of organizational change. For many, that change will come in the shape of an acquisition, merger, or divestiture. For some it can be as simple as a realignment of departments and resources. Hy Wu, a Principal …

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The Lightning Experience – A Missed Opportunity?

In Change Management, Data Migration / Integration, Lightning by MondayCall Admin

The Salesforce Lightning Experience is a newly re-imagined platform and UI that is designed to boost productivity, optimize operations, and increase efficiency and adoption. For many current customers on Salesforce Classic, it’s a complete UI revamp, but it also includes powerful capabilities to build next generation apps. Salesforce rolled out Lightning over several releases and has been encouraging customers to migrate to Lightning..

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Understanding Data Migrations

In Best Practices, Data Migration / Integration by MondayCall Admin

Data migrations can be a tricky business based on the size and complexity of the data. Data rarely comes in clean and often times there is “garbage data” and duplicate records that are either wholly identical or that have different aspects of the same person. John Smith may have registered several times using his personal and work email address. He …

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Integration Is Almost Never a Bad Thing

In Data Migration / Integration, Integration & Data Migration, Sales Cloud, Tips & Tricks by MondayCall Admin

IT Systems have gone from the single tier monolithic applications of the past to highly distributed multi-tier systems that cross not only geographical borders but also cross company boundaries seamlessly. Componentization is back in style with the advent of ubiquitous communication and interface protocols such as Web Services and REST API’s. The great thing is that most of these shifts …

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Moving Data Takes Many Forms

In Best Practices, Data Migration / Integration by Andy Yang

When integrating into your business, there is often a need to integrate data that resides in other systems with your Salesforce system. The following will describe the many ways in which MondayCall can support that effort: A One-Time Movement of Data – Via a .csv File Transfer – Data can be transported for mass updating or legacy information can be …

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Considering Integrations

In Best Practices, Data Migration / Integration, Tips & Tricks by Andy Yang

Salesforce has been a pioneer and continued leader in the “Cloud” industry  The idea of outsourcing your infrastructure to a separate third party company is a part of nearly every company’s IT strategy for both small and large organizations alike. One thing that has increasingly caught on is the idea of integrating these Cloud based systems with each other and …