View Post

Straightforward Service for AppDirect

In Best Practices, Collateral, MondayCall News, Service Cloud by Andy Yang

AppDirect has won awards for their cloud service marketplace and management platform, which allows businesses to find, buy, and manage applications.  As one of the most impactful and innovative companies in the cloud, AppDirect is changing the way businesses connect with web based applications.  When AppDirect began to outgrow their existing infrastructure they turned to MondayCall Solutions to ease the …

View Post

Service Cloud, Customization, and Commissions: A FiveStars Case Study

In Best Practices, Collateral, MondayCall News, Service Cloud by Andy Yang

One loyalty card to rule them all.  That is what the quickly growing start up, FiveStars is trying to achieve.  In order to accomplish such a feat, FiveStars is using Salesforce.com to scale to meet the increasing demand for its loyalty card.  With a complex growing organization, increased demand, and data spread across systems, FiveStars needed a simpler, clearer way to organize their account management. FiveStars partnered …

View Post

MondayCall Coaches Animation Mentor

In Best Practices, Collateral, MondayCall News, Salesforce Administration by Andy Yang

As Animation Mentor grew, it knew that it could better maximize its investment in Salesforce.com.   Animation Mentor is an innovative company that brings working professionals from the top studios to give students a world class animation education.  While Animation Mentor continues to develop inventive online courses, it needed a more complex infrastructure to support its growing consumer base and product offerings.  …